Dr. William G. Wilkoff zeroes in on target again in his column (“Shouldn't We Be Caulking?” January 2009, p. 16). One of the problems, as he implies, is that many labs/tests are ordered out of habit or reflex rather than out of a rational thought process. One reason for this is that a common practice nowadays is to abbreviate or eliminate our most powerful diagnostic tools: taking a history (this implies listening to the answers) and doing a physical exam.